Understand the types of difficult people and their motivations, learn to manage your reactions, and develop goals and strategies for overcoming negativity and getting results from team members. Beneficial for managers and employees at all levels of experience.
Public Course Dates
On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.
Please call 1-888-535-1401 or fill out the form below to request a quote.
Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.
Online training is available for this course. Please fill out and submit the form to register for this course.