This course is designed to deliver a broad understanding of the different elements that contribute to the continual improvement of quality in an organization.
Participants will be given a history of, and introduction to, some of the different quality philosophies and methodologies, as well as background instruction on systems, processes and process control. This course then uses the FOCUS PDCA cycle as a framework to deliver in-depth instruction on the process of Quality Improvement, a number of the associated tools and techniques, and some guidance on effectively presenting data and reporting progress.
Public Course Dates
On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.
Please call 1-888-535-1401 or fill out the form below to request a quote.
Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.
Online training is available for this course. Please fill out and submit the form to register for this course.