This course is designed to deliver a broad understanding of the different elements that contribute to the continual improvement of quality in an organization.
Participants will be given an introduction to the general requirements of a typical Quality Management System (ISO 9001:2008), as well as the different elements involved in identifying and reducing the Cost of Quality in an organization. The basics of continual improvement are covered in detail, including tools for charting processes as well as analyzing and presenting data. In addition, there is significant time dedicated to the seven steps of problem solving, including techniques for identifying problems, implementing solutions and evaluating effectiveness.
Public Course Dates
On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.
Please call 1-888-535-1401 or fill out the form below to request a quote.
Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.
Online training is available for this course. Please fill out and submit the form to register for this course.