Learn about our Team and Culture
We are a team of dedicated professionals, ready to do what ever it takes to help you manage your business.
Ted is the Executive Director of The BRC, handling the company’s day to day operations with a focus on project management, sales & marketing. Ted is a graduate of Princeton University and has over 15 years experience in business and consulting services, including leading the global marketing efforts for ALK Technologies’ consumer solutions. He lives in Guelph, Ontario, and when not in the office you will find Ted and his wife chasing their two young children.
As President of The BRC from 2005 to 2011, Peter established The BRC’s reputation as a customer-oriented service company focused on delivering value to clients and establishing long-term relationships. He has 40+ years of business experience include Owner of a retail chain, Councillor of the City of Belleville, Ontario and Special Assistant to the Canadian Minister of Agriculture. When not hard at work you can find Peter driving, chipping and putting.
Elizabeth is the smiling face of The BRC, working directly with customers to identify their needs and create a first class experience from start to finish. A Director with The BRC since 2001, Elizabeth’s unmatched customer service and problem solving skills have been honed over 40+ years of experience as owner and operator of service-oriented businesses. With Elizabeth at the helm, you know you’re in good hands. When not in The BRC office, Elizabeth is most likely tending her award-winning garden or walking with her cocker spaniel, Zoe.
As The BRC’s Event Coordinator since 2005, Tammie is responsible for the planning and logistics of The BRC’s public courses, on-site trainings and consulting engagements. Tammie’s friendly communication and attention to detail ensures that each client’s event runs smoothly with the proper organization and support. When she is not hard at work coordinating BRC events, chances are you will find her doting on her twin grandchildren.
Since 2003, Lois has built and maintained relationships with BRC clients across Canada. As Marketing Coordinator she is responsible for organizing and supervising The BRC’s marketing team, supporting client relationships, and marketing The BRC’s public courses and training/consulting services. Lois excels at helping clients to find training and consulting services that fit their needs and deliver value to their organization. Outside of the office, Lois and her husband enjoy traveling internationally and spending time at their second home in Texas.
Trainers and Consultants
In order to provide the best possible service, The Business Resource Centre has gathered together a group of professionals who have a similar philosophy in service provision and business integrity. Our associates are honest, hardworking individuals who consider it a privilege to be able to pass along to others their knowledge and expertise.
With over twenty-five years in the quality industry, Michael Haycock brings a wealth of experience, expertise and knowledge to every client he works with. Michael’s capabilities include auditing, consulting and training in a wide variety of ISO standards and disciplines. His experience includes numerous QMS, EMS and OHSAS implementations, countless training courses, and hundreds of completed quality audits.
Michael has worked with many of The BRC’s clients and his extensive experience in the quality industry allows him to engage small, specialized business and large, multi-national corporations alike. Over the course of his career Michael has been involved in all sides of the quality industry, including work as a Quality Manager within a large corporation, the Manager of training operations for North America’s largest registrar, and now as a consultant and trainer.
We have been privileged to have Michael represent The Business Resource Centre in the quality management field since 1998. He has written most of the articles featured in our monthly Quality Review Newsletter publications. His practical, clear-headed, common-sense approach makes these newsletters very popular and well-read.
Gary offers a great deal of experience and expertise in the areas of Quality Management, Health & Safety Management, and Environmental Management. A well-respected auditor, consultant and trainer for many years, Gary’s focus is on Health & Safety (OHSAS 18001) and Environmental Management Systems (ISO 14001), and he is a certified Lead Auditor in both of these standards.
Gary has implemented a number of ISO 14001 Environmental Management Systems and OHSAS 18001 Health & Safety Management Systems, and assists many of The BRC’s clients through the implementation process.
As a Senior BRC Consultant, Gary has also been responsible for the development of our Environmental and Health & Safety training material, and he regularly pens articles for our Quality Review and Health, Safety & Environment Review newsletters.
John has over 20 years of experience as a consultant providing a full range of training, consulting & implementing services to a variety of industries. His extensive international experience in business contributes strongly to his global understanding of the importance of Quality. His congenial personality and attention to detail contribute to a unique ability to readily adapt to the situation at hand, whether consulting on site or teaching in a public training venue.
Prior to working as a consultant, John’s professional career included 20 years in senior leadership positions with large, international corporations, working in North America, Europe and Asia. Since that time, he has maintained an international scope and works with corporations in Canada, the USA, Mexico & Europe. All of this hands-on experience has developed a broad range of skills that includes auditing, QMS implementation, technical writing and systems improvement.
Ernie holds a Bachelor of Science degree and has his Masters in Education, with over 30 years in the education field as a high school principal and assistant superintendant. In these administrative roles, Ernie acquired valuable experience developing new course curriculum and delivering training to both educational and administrative personnel.
His broad experience includes time with the Eastern Ontario Staff Development Network providing training in “Effective Leadership”, “Change Management” and “Management Skills” courses. He also spent 3 years on secondment to the Bermuda Ministry of Education as a Project Leader for their restructuring initiative, where he was responsible for the authoring and implementation of new policies and programs as well as the training of educational, secretarial and plant maintenance staff.
Ernie’s decades of teaching, combined with his experience as an administrator and his unique insight into management and organizational needs, makes him an excellent trainer in all areas related to management skills, business structure, problem solving and continual improvement.
Ted’s extensive experience in business contributes strongly to his global understanding of the importance of Quality in all fields. His ability to impart his expertise is a major strength when dealing with the demanding requirements of ISO standards. His congenial personality and attention to detail contribute to a unique ability to readily adapt to the situation at hand, whether consulting on site or teaching in a public training venue.
Ted has a degree in Mechanical Engineering Technology and is a certified ISO 9001, 14001, 18001 & TS 16949 Lead Auditor with over 25 years experience in senior management positions with large corporations. His military experience includes work with ISO 17025 and the specification of laboratory equipment and procedures. Ted also has significant experience in ISO 13485 and has helped several companies achieve ISO 9001/13485 registration, meet FDA requirements and complete regulatory submissions to Health Canada.
Iain is a highly skilled, results driven consultant with a successful track record in business, process and operations management. He is a member of the Program Advisory Committee in The School of Engineering Technology at ConestogaCollege where he has written and delivered numerous courses in the quality field.
Iain’s combined experience in business, industry, and in-class teaching makes him an ideal consultant and instructor in the areas of Quality Management, Project Management, Quality Skills & Tools, Continual Improvement, and a variety of statistical and analytical methods. From consulting projects focused on improving systems and processes, to team workshops and general course instruction, Iain’s ability to organize complex concepts and relate them in a simple, structured fashion makes him one of The BRC’s most popular and in-demand consultants.
Lynn Clyde has been a consultant for twelve years and has eighteen years of experience in the field of Total Quality Management and Project Management. This includes ISO 9000, QS 9000, Malcolm Baldrige, Statistical Process Control, Continuous Improvement Tools, Organizational Effectiveness and Root Cause Analysis.
In addition to being a Professional Engineer, she has a B.Sc. in Chemical Engineering, a Master of Education degree, and a Master of Business Administration degree. Lynn has also been a Certified Quality Auditor with the National Quality Institute, is a Certified Management Consultant ‘Registered ISO 9000 Specialist’, and a Plexus ISO 9000 Master Trainer.
Ken McCuaig is an ISO Management Systems consultant who has held the position of Operations Manager for an International ISO Registrar over a number of years. With the background of a professional engineer with a Bachelor of Engineering degree from the RoyalMilitaryCollege, Ken has completed over 400 registration audits and assisted companies with training, consulting and implementation services for the ISO 9001, TS16949, ISO 14001, OHSAS 18001 and API Spec Q1 standards as an internationally recognized Lead Auditor.
He has extensive training and experience in scheduling, equipment maintenance and logistic support, Lean Manufacturing techniques and years of experience working with companies in the oilfield sector.
Michael Hennessy boasts over twenty years of experience in manufacturing and quality management systems in a variety of industries. His superior communication, training and leadership skills have enabled him to build an extensive track record working with Quality, Environmental, and Occupational Health & Safety Management Systems as a trainer, consultant and auditor.
He is a Certified ISO 9001:2008 Lead Auditor from RABQSA and is qualified to deliver RAB approved Lead Auditor training courses for CSA, and is a former instructor at the Southern Alberta Institute of Technology where he designed and taught their ISO-related courses.
R.L. (Rocky) Lodwick
R. L. (Rocky) Lodwick has over 30 years of experience in manufacturing and service industries fulfilling various professional, and consulting roles. A certified and practicing lead auditor for Quality Management Systems (QMS), Environmental Management Systems (EMS), and Occupational Health & Safety Management Systems (OHSAS), Rocky has led or participated in over 600 first, second and third-party audits.
Rocky has led and managed the implementation of numerous QMS, EMS and OHSAS, and has led various project teams in the introduction of new products and product lines. A dynamic and innovative leader with extensive experience, he is recognized for his strong organizational, analytical and decision-making skills, as well as leading as his ability to lead diverse teams in complex team problem solving.
Jim has over 17 years of executive management and project management experience in a diverse range of industries including IT, aerospace & defence, engineering, and manufacturing. His engaging style enables him to deliver a variety of custom designed seminars, workshops, and instructor-led courses. Likewise, his analytical skills, strategic vision, and operational acumen have helped many companies to thrive and prosper in their respective markets.
His quality experience includes a wide variety of training, consulting and implementation services for a wide range of clients in different industries. Jim’s emphasizes efficient systems that are effective and appropriate, and his pragmatic approach maximizes the value returned to the organization.
With over 20 years in the quality industry, Nadeem Khan brings a wealth of experience, expertise and knowledge to every client he works with. Nadeem’s capabilities include auditing, consulting and training in a wide variety of ISO standards and disciplines, and his experience includes numerous QMS implementations, countless training courses, and hundreds of completed quality audits.
Nadeem has extensive experience in the quality and aerospace industry: working with companies producing commercial and military flight simulators, aircraft engines, parts and industrial turbines.
It has been our privilege to have Nadeem represent The Business Resource in the quality management field since 2005.
Ken is a Certified Lead Auditor of ISO 9001:2008 Quality Management Systems and ISO 14001:2004 Environmental Management Systems. As an auditor for a major international registrar, Ken has audited hundreds of organizations of various sizes and industries.
Ken is an excellent trainer in the areas of quality and environmental management, as well as problem solving and process improvement. He has a great deal of experience in the implementation of management systems, and brings a cordial and commonsense approach to working with clients.
Through over 29 years of work in the energy, oil and gas, construction, manufacturing and aviation sectors, he has conducted training, auditing and consulting for business, government and labour throughout Canada, the United States and Europe.
A certified ISO 9001:2008 quality lead auditor, Wayne also holds an Advanced Safety Certificate from the National Safety Council and a Canadian Registered Safety Professional designation (CRSP). He has also audited to ISO 14001:2004. As a member of the CSA technical committee which developed the Canadian national safety standard for Occupational Health & Safety management systems, CSA Z1000-06, he had the opportunity to review and learn from a wide range of safety management system strategies, processes and systems which help lead to successful safety performance.
Wayne is also experienced in OHSAS 18001:2007 auditing, consulting and training.
Terri Andrews is a systems consultant with a focus on the development, implementation, improvement and assessment of QHSE Management Systems within a diverse range of industries.
Terri has helped numerous organizations achieve registration or recognition of their management systems to various standards and requirements, including: ISO 9001, ISO 14001, ISO 17025, CSA Z1000 and OHSAS 18001, ANSI/ASC Z1.13, CWB, NVLAP, NQI Canadian Quality Criteria for Public Sector Excellence, and various medical and governmental regulatory approvals (FDA, GMP, etc.). Her work has spanned a wide range of private and public sectors including oil & gas, manufacturing, research & design, service, aviation, education, government, tourism, aquaculture and medical and laboratory facilities.
Terri is a Senior Member of ASQ and was one of the founders of ASQ in the Province of Newfoundland and Labrador. She is also the co-author of the book, Integrated Management Systems. . . Leading Strategies and Solutions.
Over 20+ years, Brent has worked on all sides of the quality industry…from Quality Assurance within organizations, to a Lead Auditor for an international registrar and a trainer/consultant to organizations in the areas of Quality, Health & Safety, and the Environment. He has worked with businesses in a variety of industries that include textiles, fabrication, manufacturing, telecommunications, construction, aerospace and many more.
Brent’s upbeat, interpersonal style and presentation skills have helped him to develop an excellent reputation and rapport with clients.
Idris Bazizi has over 25 years experience working with Quality, Environment, and Health & Safety management systems and standards. His wide-ranging experience includes professional work in a variety of industries, the implementation of environmental and health & safety systems in a number of organizations, and over 15 years as an independent consultant and registrar auditor.
Fluent in 4 different languages fluently (English, French, German and Arabic), Idris offers international experience that includes a Bachelor of Science degree earned in Germany, professional work in Algeria, and many years as a registration auditor for QMI-SAI and Intertek in North America.
Idris combines this broad range of experience with a well-developed expertise in integrated management systems to offer all of our clients significant insights into their operations.
As a Quality Assurance Specialist with a background in public and private sector organizations, Kathryn has over 20 years of experience as a consultant in the fields of Quality, Human Resources and Marketing.
A graduate of DalhousieUniversity, Kathryn has her certificate in Public Relations from KingsCollege. She has been a Certified Quality Auditor with the Canadian Standards Association since 1992 and is a member of Toastmasters International.
As a Quality Assurance Specialist with extensive experience working with both public and private sector organizations, she has an excellent track record in fields related to ISO 9001, 14001, 13485, 22000 & HACCP, OHSAS 18001/CSA Z1000, as well as the AS9000 Aerospace standards.
Kathryn has also published numerous quality articles in International newsletters, developed videos for television and given interviews on radio.
Dan is a Professional Engineer, a Certified Management Consultant, an ASQ Certified Quality Auditor, and is qualified as a Quality System Lead Auditor…conducting audits for an international registrar. His training and consulting experience covers subjects from Quality Management to Problem Solving, Process Improvement and Production/Operations Management.
Dan has a B.Sc. and MBA from the University of Saskatchewan, where he is a sessional lecturer on Production and Operations Management and Total Quality Management. He is also a founding member of the Project Management Institute (PMI) North Saskatchewan Chapter.
Nancy is a quality assurance specialist with a B.SC in microbiology. She has years of extensive experience in auditing quality systems and analytical processes for compliance to environmental and government regulations, as well as, for improvements in work process flow.
She has served as a Team Leader for the Standards Council of Canada (SCC) and been appointed as Assessor of Laboratory Quality Systems by CAEL. Since 1994, Nancy has managed and implemented ISO 17025 systems, as well as having worked with ISO 9001 QMS documentation and procedures.
Nancy also delivers many of The BRC’s problem solving and process improvement courses (such as Process Mapping and Root Cause Analysis) as well as Management Leadership Skills.
With 18 years of experience as a Certified Lead Auditor for an international registrar, 8 years as a Quality Manager in the Aerospace Industry, and 24 years of service in the Canadian Armed Forces, Barrie brings a wealth of experience, expertise and knowledge to every client he works with.
Barrie specializes in consulting, auditing and training for ISO 9001, AS9100 and AS9120 Quality Management Systems. His experience on all sides of quality – management, internal audits, registration & compliance audits, and training – enables him to provide clients with a unique insight into quality management.
Bob has over 25 years of industry experience using Geometric Dimensioning and Tolerancing (GD&T) in mechanical design, supervision, inspection, project engineering and training. This experience has provided him with in-depth knowledge of all aspects of the design/manufacturing industry.
Since 1997 he has trained thousands of personnel from the aerospace and automotive sectors across Canada, USA and Mexico, and also teaches GD&T and Advanced GD&T courses at the college level.