The support, maintenance and improvement of Quality and Quality Management Systems requires a specialized set of skills. Auditing…Problem Solving…Process Improvement…the list is long and can certainly be expanded to include many other skill sets and disciplines (Manufacturing Skills, Statistics & Measurements, etc.). Learn more about ways to enhance your team’s skills for Auditing, Root Cause Analysis, Process Mapping and other core disciplines that every company needs and uses.
Training
Public, on-site and online courses are offered across North America. Our training topics cover general Auditing Skills, Root Cause Analysis, Process Mapping, Customer Satisfaction, Continual Improvement, and more.
Auditing
The BRC offers auditing services include Internal Audits, Gap Analyses, Pre-Assessment Audits and Supplier Audits. Our qualified and experienced auditors can conduct entire audits as an outsourced service, or we can lead your team of internal auditors to add guidance and value to the audit process while building your team’s experience and independence.
Consulting
“Facilitating” activities is a fancy phrase describing on-the-job training that is guided an overseen by a BRC quality specialist. We combine a short training session with a workshop that addresses an important project or activity, resulting in in-class learning combined with hands-on, team-based experience in your own environment.
Examples include:
- Leading your quality team through Root Cause Analysis of an existing problem.
- Assisting with the implementation of Lean Manufacturing or 5S in a department.
- A Process Mapping workshop to map, review and improve your organization’s processes.
- Auditor training combined with an instructor-led, hands-on internal audit.
The possibilities are nearly endless…