Customer Testimonials

“I have worked with your consultants in the past and continue to be impressed by their presentation skills, professional manner and knowledge of QMS. We will definitely be using the BRC’ s training courses in the future.”

"Our company continues to return to The BRC for our training requirements, as they consistently go above and beyond to provide customer satisfaction in the delivery of their product."

Dale Ellis | Quality Specialist | Siemens Milltronics Process Instruments Inc.

"I just want to express my thanks to the Business Resource Centre for providing the ISO 17025 Internal Auditor Course this past March. I had watched this course for the past three years waiting for an opportunity to attend when there were going to be several attendees. I was looking forward to getting different perspectives from other people in the industry as 17025 is written for both calibration and testing labs. I was not disappointed. The instructor was excellent with his presentation, he facilitated some interesting discussions and did a good job of covering the course material. It doesn’t matter how many times you go over the standard, you always learn something new and with the different perspectives within the class this was certainly the case. After three years, this course was worth the wait. Thanks again. "

Jim Genge | Quality Assurance Manager | Canadian Instrumentation Services Group Ltd. (CISG)

“I just wanted to take this opportunity to let you know that we really enjoyed the Internal Auditor course we did in Halifax last week. The course itself was fantastic – very thorough and really helped us get a handle on the Internal Audit process. The instructor – was great! He was very knowledgeable and helpful – he really put things into perspective for us and gave us some great advice. All-in-all it was a very positive experience and we will definitely return to the BRC for other training requirements and recommend your services to others.”

"It was a pleasure from our side to have The BRC help us with the ISO 9001 training and getting involved in the actual audit. It was an excellent experience for my team. I could see the transformation from not knowing anything about the standard to being able to find nonconformities that only an experienced person could find. I guess I can mark this as an effective training session! I will definitely keep you guys in mind for future training."

"I enjoyed the training and more over we all benefited from it. Feedback was very positive and I had an opportunity to see them interact and now have a better understanding of support required. No one lost interest and the comprehension was really there. I also benefited from seeing our environmental people interact and their strengths and needs. I would certainly recommend your training to anyone who asks."

"Thank you for the outstanding service in preparing the material, communicating to us as needed, and providing us with an excellent trainer in regards to the Privacy Training course. I look forward to working with you in the future."

"I came back and told my manager that this was the best money I had spent on training. Thank you once again for a super information session, it met all my expectations and more!."

"Would it be possible to get a copy of the November newsletter emailed to me. I have inadvertently deleted it and would like to read the first part of Mike Haycock's article - especially since he was my teacher for two training's to date and probably one of the best teachers I ever had a chance to see in action!"

"The training was great!!! Everyone was pleased with the content and the delivery of the material, they seemed to have learned a lot. The instructor was fantastic and he was extremely helpful to Autoport!!! We welcome him here anytime!!!"

Denise Weeks | Human Resources & Labour Relations Manager | Autoport Limited

This is exactly what I am looking for. Thanks so much. You provide an excellent service and have helped me out once again. I cannot sing your praises loud enough!

I have requested the ISO 9001:2000 Matrix and Audit Checklist that you are offering free of charge in your Quality Review Newsletter. As always, your monthly issues are informative and enjoyable to read!

“We contracted The Business Resource Centre in May of 2005 for a GAP analysis and the implementation training course. We found this initial session very informative and instrumental in positioning our firm to proceed in a positive effective strategy plan to secure early ISO certification. In August of 2005 The BRC came back to do an on-site internal auditor course for one of our staff members. On December 7, 2005 we were recommended for certification of ISO 9001:2000. We certainly could not have done this without the tremendously useful training and wonderful support from The BRC. Thanks again to Mike, Peter and Elizabeth!”

"We have been using quality training offered by The Business Resource Centre for a number of years. Training is always provided by competent individuals with experience in the field. Quality is not the most interesting subject; however, we all recognize its position in our organizations and still need to understand the rationale behind the standards, processes and tools available to use. It is often the instructors experience that provides the much needed real life context making the course invaluable.

In 2005, I took the ISO 9001:2000 Lead Auditor course as part of advancing my certification. The course material is, of course, closely controlled; however, the presentation and in-class discussions truly established an understanding that will allow me to place the context correctly. We were lucky to have participants from a number of industries (automotive, government, telecommunications and standards) which further enhanced the experience. As part of a continuing education program, our company brought in The BRC to instruct a Process Auditing seminar. Although our needs were somewhat unique, this material and the instructor provided welcome insights and sparked interesting discussions in the days following the course as we digested the material. The BRC provides the venue for our continued training growth; coupled with experienced instructors and diverse training locations, we can only see a fruitful future."

"I received my new certificate of internal auditor training today. Many thanks for sending it along, and I approve of the new color scheme. Once again, you have made me look like a pro."

“When Subaru of America needed to educate key personnel regarding ISO14001 environmental certification, we were referred to The Business Resource Center. To date, The BRC has efficiently and cost-effectively trained 26 of our employees as Environmental Internal Auditors. We are very pleased with the results. The “can do” attitude of The BRC’s trainers and staff makes them a pleasure to deal with.”

Dave Linfoot, Corporate EMS Co-Ordinator and Corporate Vehicle Operations Manager, Subaru of America

"The Business Resource Centre is my first choice when planning an ISO training event. They have always provided me with fast and friendly service. Their staff is very flexible and more than willing to customize the training to fit your needs. And to top it off, you can't beat their prices. Choosing The Business Resource Centre is a no-brainer."

We recently contracted the BRC to do onsite internal auditor training and the feedback that I an getting from my auditors is fantastic. The trainer fulfilled the goals of the training and it has been highly effective.

I finished the Lead Auditor course on Friday and wanted to let you know what an excellent course it was. The trainer was excellent. He was funny, knowledgeable; experienced …I really can't say enough good things about him.

"Excellent tailoring of the course to our requirements ....... Students' mock interviews showed that they had learned very well. I feel very confident in their ability now to go and perform actual audits - and so, I believe, do they!"

"This evaluation form is inadequate (in size) to express how much we have gained from the experience. All of us have been changed by the experience and learning."

"The trainer listened closely to our questions and concerns and ensured his responses addressed them and provided the clarity required. He tailored the course to our needs based on our level of experience and understanding."

"What an amazing instructor! He just shows so much enthusiasm, genuine interest in the student learning and understanding the material. By far one of the best I have ever had!!"

The strength of our programs and the effectiveness that they bring to your business is best described by what our clients have to say.