The Business Resource Centre | Course Types Auditing Skills

Layered Process Auditing

November 8, 2013/in Auditing & Quality Skills Auditing Skills Auditing Skills /by admin

⚙Overview

Layered Process Auditing

Course Description

Layered Process Auditing, also known as LPA, is a formalized approach to auditing that focuses time and energy to ensure that high risk processes and error proofing devices are working properly and not exhibiting a great deal of variation. In an LPA system, a collection of audits is performed on a regular basis, at a predetermined frequency, by multiple layers of management from across the organization, and containment/correction activities are included as part of the process.

This course material will cover the requirements for Manufacturing Process Audits as required by IATF 16949:2016 and the AIAG Guidelines for Layered Process Audits (using CQI-8, January 2014). Theory is combined with interactive workshops and exercises to improve and practice the participants’ skills.

Who Should Take It

Individuals or teams interested in developing a layered audit system.
Managers whose departments will be subject to these audits – to help them appreciate the benefits that these structured audits can produce.
Individuals with responsibility for carrying out Layered Process Audits within the organization.

Learning Objectives

This course will provide the participants with an understanding of:

What a Layered Process Audit is and how it differs from other audit formats;
The benefits and risks associated with implementing these process audits;
The relationship between IATF 16949:2016 and internal quality system audits;
How to plan and conduct Layered Process Audits;
The development of check sheets;
How to properly prepare audit reports; and
The basics of Corrective Action.

Prerequisites

A basic understanding of process documentation (process flow diagrams) or previous auditing experience.

Click Here for the Full Course Outline

Course Details

Name: Layered Process Auditing

Duration: 2 day(s)

Sector(s): Auditing & Quality Skills

Discipline(s): Auditing Skills

Type: Auditing Skills

Public Course Dates

This course is available as on-site training only. Click on the On-Site Training tab for more details and to request a quote.

⌂On-Site Training

On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.

Please call 1-888-535-1401 or fill out the form below to request a quote.

👥Public Training

Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.

Course Information
Location*
Date*
Number of Participants*
Please enter a value between 1 and 10.
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Participant #3
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Online Training

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Second Party Auditing Skills

November 8, 2013/in Auditing & Quality Skills Auditing Skills Auditing Skills /by admin

⚙Overview

Second Party Auditing Skills

Course Description

This course will develop participants’ understanding of auditing skills required to conduct audits from a second party perspective (i.e. auditing your suppliers, vendors and/or contractors).

Participants will gain an understanding of the ISO 9001:2015 standard as a model for the required elements involved in a quality management system, and learn the skills and techniques required to plan and conduct effective supplier audits as detailed in the ISO 19011:2018 guide to auditing.

Course material is delivered through a combination of lecture, exercises and role-playing activities.

Who Should Take It

Those who will manage, conduct or participate in second party audits of suppliers, vendors and/or contractors.

Learning Objectives

Understand the elements of an effective quality management system.

Understand the Process Approach to auditing.

Apply ISO 19011:2018 definitions, concepts and guidelines.

Understand auditor responsibilities.

Initiate the audit and conduct opening meetings.

Create appropriate checklists for second party audits.

Conduct on-site audit activities (gathering evidence, interviewing skills, etc.).

Communicate effectively during the audit.

Generate audit findings.

Prepare audit conclusions and conduct closing meetings.

Use techniques to identify and audit the real issues of concern to the business.

Prerequisites

None. This is an introductory course for new auditors or those wanting refresher training. No previous background or training is required.

Click Here for the Full Course Outline

Course Details

Name: Second Party Auditing Skills

Duration: 2 day(s)

Sector(s): Auditing & Quality Skills

Discipline(s): Auditing Skills

Type: Auditing Skills

Public Course Dates

This course is available as on-site training only. Click on the On-Site Training tab for more details and to request a quote.

⌂On-Site Training

On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.

Please call 1-888-535-1401 or fill out the form below to request a quote.

👥Public Training

Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.

Course Information
Location*
Date*
Number of Participants*
Please enter a value between 1 and 10.
Participant #1
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FirstLast
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Email*
Cell Phone*
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Job Title*
Email*
Cell Phone*
(for emergency contact outside of work hours - inclement weather, etc.)
Participant #3
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Note: Course registration fees are invoiced 2 weeks in advance of course dates. Invoice may be submitted for payment by cheque or paid by credit card. Course fees are not required to be paid in advance of course dates.
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Online Training

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Advanced Auditing Skills

November 6, 2013/in Auditing & Quality Skills Auditing Skills Auditing Skills /by admin

⚙Overview

Advanced Auditing Skills

Course Description

This course teaches the principles and practices of effective management systems and process audits in accordance with ISO 19011:2018, “Guidelines for Auditing Management Systems”.

Experienced instructors assist students in reviewing audit skills, understanding different approaches to carrying out audits and establishing the link between business performance and the work of the auditor.

In addition to auditing skills and practices, this specialized course also addresses some basic elements of the Root Cause Analysis approach to problem solving, with a specific focus on Cause & Effect Diagrams (Ishikawa) and the 5 Whys approach.

Who Should Take It

Anyone responsible for completing audits internally or externally.

Learning Objectives

Apply ISO 19011:2018 definitions, concepts and guidelines.
Understand the Process Approach.
Initiate the audit and conduct opening meetings.
Understand auditor responsibilities.
Conduct on-site audit activities (gathering evidence, interviewing skills, etc.).
Communicate effectively during the audit.
Generate audit findings.
Prepare audit conclusions and conduct closing meetings.
Report audit results and conduct an audit follow-up.
Demonstrate how auditing helps the organization achieve its objectives.
Apply different approaches to managing the audit program.
Gain commitment for the program at all levels.
Use techniques to ensure that they identify and audit the real issues of concern to the business.
Deliver audits that identify opportunities for improvement.
Understand the causes of ineffective problem solving and how it affects both individuals and the organization.
Understand the key principles of effective problem solving.
Use Cause & Effect Diagrams (Ishikawa Diagrams) to identify major factors contributing to a problem, as well as possible causes for those factors.
Confirm relevant Cause/Effect relationships using the “5 Whys” technique.

Prerequisites

Fundamental Auditing Skills course or equivalent experience in auditing a QMS.

Click Here for the Full Course Outline

Course Details

Name: Advanced Auditing Skills

Price: $995

Duration: 2 day(s)

Sector(s): Auditing & Quality Skills

Discipline(s): Auditing Skills

Type: Auditing Skills

Public Course Dates

This course is available as on-site training only. Click on the On-Site Training tab for more details and to request a quote.

⌂On-Site Training

On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.

Please call 1-888-535-1401 or fill out the form below to request a quote.

👥Public Training

Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.

Course Information
Location*
Date*
Number of Participants*
Please enter a value between 1 and 10.
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Name*
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Note: Course registration fees are invoiced 2 weeks in advance of course dates. Invoice may be submitted for payment by cheque or paid by credit card. Course fees are not required to be paid in advance of course dates.
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Online Training

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Quality Assurance Auditing & Risk Management

November 6, 2013/in Auditing & Quality Skills Auditing Skills Auditing Skills, Risk Management /by admin

⚙Overview

Provides in-depth training on the skills and techniques required to participate as a member of an auditing team, and explores the topic of Risk Management and Root Cause Analysis. Auditing instruction is based on ISO 19011:2011 “Guidelines for Auditing Management Systems” as a guide to best practices. Participants will also learn some of the tools and techniques used to identify, rank and manage risk, and also receive introductory instruction in Root Cause Analysis techniques that can be used to identify the ultimate source of, and solution to, a problem.

Full Course Outline

Course Details

Name: Quality Assurance Auditing & Risk Management

Duration: 2 day(s)

Sector(s): Auditing & Quality Skills

Discipline(s): Auditing Skills

Type: Auditing Skills, Risk Management

Public Course Dates

This course is available as on-site training only. Click on the On-Site Training tab for more details and to request a quote.

⌂On-Site Training

On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.

Please call 1-888-535-1401 or fill out the form below to request a quote.

👥Public Training

Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.

Course Information
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Date*
Number of Participants*
Please enter a value between 1 and 10.
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Note: Course registration fees are invoiced 2 weeks in advance of course dates. Invoice may be submitted for payment by cheque or paid by credit card. Course fees are not required to be paid in advance of course dates.
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Fundamental Auditing Skills

November 6, 2013/in Auditing & Quality Skills General Courses, Auditing Skills Auditing Skills /by admin

⚙Overview

Fundamental Auditing Skills

Course Description

The “Fundamental Auditing Skills” course introduces the principles and practices of effective internal audits, using ISO 19011:2018 “Guidelines for Auditing Management Systems” as a guide to best practices. Students will be introduced to basic auditing skills, learn auditor roles and responsibilities, and be introduced to the basic concepts of continual improvement.

Who Should Take It

Anyone responsible for completing internal or second-party (supplier) audits.

Learning Objectives

Apply ISO 19011:2018 definitions, concepts and guidelines.
Understand the Process Approach.
Understand auditor responsibilities.
Learn on-site audit activities (gathering evidence, interviewing skills, etc.).
Communicate effectively during the audit.
Generate audit findings.
Prepare audit conclusions and conduct closing meetings.
Report audit results and conduct an audit follow-up.
Apply different approaches to managing the audit program.
Understand how to conduct audits that identify opportunities for improvement.
Learn the basic concepts of continual improvement.

Prerequisites

None. This is an introductory course.

Click Here for the Full Course Outline

Course Details

Name: Fundamental Auditing Skills

Price: $

Duration: 1 day(s)

Sector(s): Auditing & Quality Skills

Discipline(s): General Courses, Auditing Skills

Type: Auditing Skills

Public Course Dates

This course is available as on-site training only. Click on the On-Site Training tab for more details and to request a quote.

⌂On-Site Training

On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.

Please call 1-888-535-1401 or fill out the form below to request a quote.

👥Public Training

Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.

Course Information
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Date*
Number of Participants*
Please enter a value between 1 and 10.
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Note: Course registration fees are invoiced 2 weeks in advance of course dates. Invoice may be submitted for payment by cheque or paid by credit card. Course fees are not required to be paid in advance of course dates.
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ISO 19011 & The Process Approach to Auditing

November 6, 2013/in Auditing & Quality Skills ISO 19011 Process Control & Improvement, Auditing Skills /by admin

⚙Overview

ISO 19011 & The Process Approach to Auditing

Course Description

This course will provide participants with a greater understanding of ISO 19011:2018 – Guidelines for Auditing Management Systems and will explore and explain the concept of the Process Approach to Auditing.

The ISO 9001, 14001 and 45001 series of international standards (along with many others) emphasize the importance of audits as a key management tool for achieving the objectives set out in an organization’s policy for systems management. This ISO 19011:2018 standard provides definitions of audit related terms and offers guidance and best practices to auditors and organizations needing to conduct and manage internal and external management system audits.

Who Should Take It

Individuals who have completed an Internal Auditor Course and wish to understand the ISO 19011:2018 Guidelines for Auditing Management Systems and the Process Approach to Auditing.
Individuals who feel they need a little bit more training, coaching and practice to enhance the effectiveness of their auditing skills.

Learning Objectives

Through a combination of presentation, discussion and interactive group exercises, participants will:

Understand the definition of a process and the different types of processes.
Practice implementation of the Process Approach using sample procedures and organizations.
Learn the characteristics and skills of an effective auditor.
Understand the process for determining and evaluating the competencies required for certain audits.
Practice the key steps in preparing for, carrying out, and following up after an audit.
Improve their ability to perform internal and external audits using the 19011:2018 standard and the Process Approach to auditing.

Prerequisites

Some previous experience with ISO standards and auditing is strongly suggested.

Click Here for the Full Course Outline

Course Details

Name: ISO 19011 & The Process Approach to Auditing

Duration: 2 day(s)

Sector(s): Auditing & Quality Skills

Discipline(s): ISO 19011

Type: Process Control & Improvement, Auditing Skills

Public Course Dates

This course is available as on-site training only. Click on the On-Site Training tab for more details and to request a quote.

⌂On-Site Training

On-site group training is delivered at your place of business and can be customized to meet your specific requirements. Contact The Business Resource Centre to schedule your next on-site group training event.

Please call 1-888-535-1401 or fill out the form below to request a quote.

👥Public Training

Public training is available for this course. Locations and dates can be found using the form below. Please fill out and submit the form to register for this course.

Course Information
Location*
Date*
Number of Participants*
Please enter a value between 1 and 10.
Participant #1
Name*
FirstLast
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Name*
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Company Information
Company Name*
Address 1*
Address 2
Mailing Address (PO Box, etc.)
City*
Province*
Postal Code (ex. N5N5N5)*
Contact Person (responsible for this registration)*
FirstLast
Title*
Work Phone*
Extension (if applicable)
Cell Phone
Contact Email*
Payment Information
Note: Course registration fees are invoiced 2 weeks in advance of course dates. Invoice may be submitted for payment by cheque or paid by credit card. Course fees are not required to be paid in advance of course dates.
Payment Method*
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Online Training

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Archive for: Auditing Skills

Layered Process Auditing

Layered Process Auditing

Course Description

Who Should Take It

Learning Objectives

Prerequisites

Course Details

Public Course Dates

Course Information

Participant #1

Participant #2

Participant #3

Participant #4

Participant #5

Participant #6

Participant #7

Participant #8

Participant #9

Participant #10

Company Information

Payment Information

Additional Information

Second Party Auditing Skills

Second Party Auditing Skills

Course Description

Who Should Take It

Learning Objectives

Prerequisites

Course Details

Public Course Dates

Course Information

Participant #1

Participant #2

Participant #3

Participant #4

Participant #5

Participant #6

Participant #7

Participant #8

Participant #9

Participant #10

Company Information

Payment Information

Additional Information

Advanced Auditing Skills

Advanced Auditing Skills

Course Description

Who Should Take It

Learning Objectives

Prerequisites

Course Details

Public Course Dates

Course Information

Participant #1

Participant #2

Participant #3

Participant #4

Participant #5

Participant #6

Participant #7

Participant #8

Participant #9

Participant #10

Company Information

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Quality Assurance Auditing & Risk Management

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